Showing posts with label online crm. Show all posts
Showing posts with label online crm. Show all posts

Tuesday, 28 June 2016

How to create Opportunity in ERPNext ?

An Opportunity – is a contact which has been qualified. This person has entered into your buying cycle and is committed to working with you. You have already contacted, called or met him and know their needs or requirements. The old sales rule says: “The opportunity is a deal that you have the possibility to close!”
When you know your Lead is looking for some products or services to buy,you can track that as an Opportunity.
Follow these steps to create Opportunity in ERPNext
1)
Goto
CRM->Documents->Opportunity->New

or
You can create Opportunity from Lead

In the above diagram you can see you can create Opportunity from Lead.
2)In the Opportunity form you can select opportunity from Lead/Customer and you can select Lead/Customer for which you are going to create opportunity. Here you can also mention/select Status of the opportunity like Open,Lost,Replied and you can also select Opportunity Type like Sales and Maintenance



3)In the Opportunity you can also enter Item and Qty for which the Lead/Customer is looking

In the above figure you can see,
To add items in opportunity form then Check With Items. In Item Row add items with qty.
4)In More Info add Opportunity Date,Next Contact By,Next Contact Date and Source details
5)After entering all data Save the Opportunity form

In the above diagram you can see,From Opportunity you can create quotation by clicking button Create Quotation and you can also close the Opportunity.






How to Create Lead in ERPNext ?

Lead is potential customer,someone who can give you business.
Follow these steps to create New Lead in ERPNext
1)Goto CRM->Documents->Lead->New

In the Above figure you can see, How Lead form looks

2)In the Lead form you can add details about Lead ie
Person Name-Lead Name
Organization Name-The organization which lead belongs to
Source-How he got to know about your company like by Advertisement,Blogspot,Call,Website
Status-Status of the lead ie the person is interested/seeing opportunity
Lead Owner-Who is lead owner
Next Contact By-Person who is contacting to lead next time
Next Contact Date-On which date and time person is contacting to lead
Address & Contact-Here you can add lead address,Mobile No,website etc
More Info-Here you can choose Lead Type,Market Segment,Request Type etc

In the above figure you can see how we entered lead information

3)After entering all information Save the form

In the above figure you can see,When Lead is converted into Customer you can create customer from lead by clicking Create Customer in the right side of lead form. You can also create Opportunity and Quotation from Lead.

Note:
When Customer created from Lead then Lead status will become Converted.