How to create Opportunity in ERPNext ?

An Opportunity – is a contact which has been qualified. This person has entered into your buying cycle and is committed to working with you. You have already contacted, called or met him and know their needs or requirements. The old sales rule says: “The opportunity is a deal that you have the possibility to close!”

When you know your Lead is looking for some products or services to buy,you can track that as an Opportunity.

Follow these steps to create Opportunity in ERPNext

1)

Goto

CRM->Documents->Opportunity->New

or

You can create Opportunity from Lead

In the above diagram you can see you can create Opportunity from Lead.

2)In the Opportunity form you can select opportunity from Lead/Customer and you can select Lead/Customer for which you are going to create opportunity. Here you can also mention/select Status of the opportunity like Open,Lost,Replied and you can also select Opportunity Type like Sales and Maintenance

3)In the Opportunity you can also enter Item and Qty for which the Lead/Customer is looking

In the above figure you can see,

To add items in opportunity form then Check With Items. In Item Row add items with qty.

4)In More Info add Opportunity Date,Next Contact By,Next Contact Date and Source details

5)After entering all data Save the Opportunity form

In the above diagram you can see,From Opportunity you can create quotation by clicking button Create Quotation and you can also close the Opportunity.

How to Create Lead in ERPNext ?

Lead is potential customer,someone who can give you business.

Follow these steps to create New Lead in ERPNext

1)Goto CRM->Documents->Lead->New

In the Above figure you can see, How Lead form looks

2)In the Lead form you can add details about Lead ie

Person Name-Lead Name

Organization Name-The organization which lead belongs to

Source-How he got to know about your company like by Advertisement,Blogspot,Call,Website

Status-Status of the lead ie the person is interested/seeing opportunity

Lead Owner-Who is lead owner

Next Contact By-Person who is contacting to lead next time

Next Contact Date-On which date and time person is contacting to lead

Address & Contact-Here you can add lead address,Mobile No,website etc

More Info-Here you can choose Lead Type,Market Segment,Request Type etc

In the above figure you can see how we entered lead information

3)After entering all information Save the form

In the above figure you can see,When Lead is converted into Customer you can create customer from lead by clicking Create Customer in the right side of lead form. You can also create Opportunity and Quotation from Lead.

Note:

When Customer created from Lead then Lead status will become Converted.

How to create Customer in ERPNext ?

Customer is a person who buys goods or services from a shop or business or seller.

Follow below steps to create customer in ERPNext

1)You can create customer via

Selling->Documents->Customer->New

or

Accounts->Documents->Customer->New

or

CRM->Documents->Customer->New

In the above diagram we are going to create customer via Selling->Documents->Customer->New

In the Customer form add all customer details like

Full Name-Customer full name

Customer Group-Select the customer group like Individual,Commercial or you can create new customer group by clicking Create a new Customer Group in Customer Group field

Type-Here you can select customer type like Company/Individual

Territory-Here you can select customer territory. You can also create new territory by clicking Create a new Territory

From Lead-If customer came from lead then here you can select the lead

Tax ID-Here you can enter customer Tax Id

Customer Details-Here you can add customer details

You can also add other information like Currency,Price List,Credit Limit etc in Customer form

Sales Partner-Sales Partner is a 3rd party distributor/dealer/reseller who sells the company products, for a commission. Here you can add details of your sales partner or sales person like his/her commission,contribution,incentive etc

2)After entering all data save the customer form and the form looks like

3)When you create new customer,ERPNext will create Accounting Ledger automatically for customer under Account Receivable in the Company set in the customer record.

4)You can also create Customer while entering new Sales Order/Delivery Note/Sales Invoice

In the above figure you can see while creating new Sales Order we can create a new Customer by clicking create a new Customer in Customer field.